Frequently Asked Questions

Everything you need to know about your COZY WORLDWIDE experience.

How long does shipping take?

Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location, generally ranging from 10-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. Our items generally follow a standard streetwear fit; if you prefer an oversized look, we recommend sizing up.

Are your materials sustainably sourced?

At COZY WORLDWIDE, we prioritize quality and ethics. 80% of our current collection is made from organic cotton and recycled polyester, and we are committed to reaching 100% sustainability by 2025.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team at support@cozyworldwide.com.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.