Returns & Exchanges

At COZY WORLDWIDE, we want you to be completely satisfied with your purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Pack your items securely in the original packaging and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.

4

Quality Check & Refund

Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing